First time shopping? Use code "NEWCOMER" for 10% off your first order!

FAQs

FAQs

Payment methods

We accept payments through GCash, InstaPay/PesoPay to EastWest Bank and PayPal.

Shipping couriers

You are able to choose the courier on checkout, shipping fee is automatically calculated for GoGo Xpress, if you wish to select another courier like LBC, J&T, Shopee Checkout, Flash Express, choose “Other Courier”.

Cancellations

Customers can request order cancellations on the orders page, however, we will only refund 80% of the order total.

Installments

We offer installments on select products and if stated on the product description, if you wish to pay using this, select “Installments (on invoice) on checkout. An invoice will be sent via email to keep you updated on your payments.

Delivery and Returns

You can find our full knowledge base or help center at https://help.stanhaseyo.com

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